Returns & Exchanges

At Nestasia, we strive to ensure your home decor journey is seamless, offering a hassle-free 7-day return policy for items that are damaged, defective, or different from what you ordered. We are committed to providing high-quality lifestyle products and will assist you in every step of the replacement or refund process.

Return Process

• 1.
  Initiate Request

  Log into your Nestasia account or visit our returns portal within 7 days of delivery to submit a return request with your order ID and reason for return.

• 2.
  Upload Proof

  Share clear images or a short unboxing video of the product and its packaging to help our quality control team verify the condition of the item.

• 3.
  Schedule Pickup

  Once your request is approved, we will arrange a complimentary reverse pickup from your address; please ensure the item is packed in its original box with all tags intact.

• 4.
  Receive Refund

  After the item reaches our warehouse and passes a quality check, we will process your refund to the original payment method or as store credit within 5-7 business days.